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How do “blind box” products like the Labubu make money? Zhechao Yang, assistant professor of information systems and operations management, has co-authored a paper that breaks down the “win-win-win” at the center of this trendy selling strategy.

Management professor Kevin Rockmann’s research concerns the often-ignored, multifaceted value of workplace relationships. In a recent executive education course at Costello College of Business, Rockmann put his findings into action, with strongly positive results for a leading company.

In-process work by Jingyuan Yang, a professor of information systems and operations management at 91����, suggests that downward redistribution of high-value opportunities can increase performance outcomes as well as fairness.

Bridging the information gap between HQ and the local level is one of the main challenges for consolidated companies. In a forthcoming paper in Management Science, Barbara Su, assistant professor of accounting at Costello, explores how multi-bank holding companies rely on internal accounting information as a complement to financial performance, to help them make intramural investment decisions.

Technological advancements and the dynamics of the platform economy make rooting out fraud more complicated than it may seem.

Balancing and combining different kinds of intelligence may be even more important than how much you know, or how you think. In a recently published piece, Matthew A. Cronin, professor of management at Costello College of Business at 91����, deconstruct intelligence into three modalities, which they label the Scientist, the Artist and the Judge (or “SAJ,” pronounced “sage”).

How employees respond to being under surveillance depends on a number of factors, including how good they are at their jobs.

To please both the planet and shareholders at the same time, firms must travel a triangular path.

A pair of 91���� marketing professors have unpacked the surprisingly intense and complicated emotional consequences of brand inauthenticity.

Jessica Hoppner, associate professor of marketing at the Donald G. Costello College of Business at 91����, has been named a recipient of Academy of Marketing Research Funding for 2025.